May 5, 2010 at 10:14 PM
Edited May 5, 2010 at 10:16 PM
I'm not sure if this is the right place to request advice/support regarding Graffiti CMS 1.2, but now I'll give it a try.
I have already tried to get support directly from Telligent as my problem is connected with the former commercial version of Graffiti CMS 1.2, but Telligent have just answered that they do not provide support for Graffiti anymore and therefore they
directed me here.
In 2009 I bought 5 licenses for Graffiti CMS 1.2. I put one site online instantly and it works great.
Yesterday I launched the second site, but ran into problems when trying to install the next Graffiti license. It seems like the Telligent-server that should acknowledge/validate the license is not working anymore.
First I tried to type in the license in the field “License Key” in the Graffiti CMS control panel:
Result: I got an error in the control panel saying that the remote server was unavailable.
Then I tried to upload a license.xml file in the field “Manual Upload” in the Graffiti CMS control panel: I had a long time ago generated this XML file from:
Result: This time I get a permanent ASP.NET error:
The remote server returned an error: (503) Server Unavailable. Now I
constantly get this error when trying to log into Graffiti CMS control panel.
I am really stuck, and I hope someone can post a solution to this problem.
I'm aware that Graffiti is now being developed as an open source version, but as there has not yet been released a stable binary production ready version, we have spent a considerable amount of time developing our new site in Graffiti 1.2.
The primary reason why we need the license to work is because our site have more than 3 users and we will rely on the workflow functionality in the licensed version of Graffiti 1.2.
My questions are:
1) How can we resolve the problem that we can currently not log into the control panel due to the license server being unavailable?
2) How do we activate the advanced functionality of the licensed version of Graffiti 1.2, when the license apparently cannot be validated normally by Telligent anymore?
Thanks in advance for any advice.
PS: I can of course forward a license number if it is needed to suggest a solution.